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  1. Brokerkit
  2. FAQ

FAQ

Using Brokerkit

  • Creating or Changing Your Account Password
  • How can I view all my leads or team members at once?
  • How do I remove agents from the same franchise from my leads?
  • Can I add reminders or follow ups within campaigns?
  • My screen is freezing
  • How often should I update BrokerMetrics production?
See all 13 articles

Managing Your Team

  • How can I view my team's leads?
  • How to Switch Teams
  • How can I track my staff's progress with my leads?
  • How can I add Admin or Staff in Retention?
  • I assist multiple recruiters. How can everyone see my appointments?
  • How do I filter out affiliates in Retention?
See all 7 articles

Your Account

  • How to update your email address on your user account
  • How to update your payment method for your Brokerkit subscription
  • Is a Google or Microsoft account required to use Brokerkit?
  • Adding an Email Signature
  • Why can't I see my Admin or Staff view?
  • Managing Recruiting Agenda and Retention Emails
See all 9 articles

Texts and Emails

  • My Campaign Emails and Texts are not sending
  • How do I determine limits and track my email, text, and call usage?
  • My texts not received by the recipient
  • How do you unsubscribe from Brokerkit emails?
  • How to manage opt-out requests for SMS/MMS text messages sent by Brokerkit?
  • Can I mass text in recruiting?
See all 14 articles

Making changes to your subscription

  • Viewing and Changing Your Plan
  • Pausing or Canceling Your Subscription
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